Then check the box delete the software for this device. Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers. Let's start off by uninstalling the audio drivers on your PC from device manager: ![]() Don't worry as I have a few other steps which should help you resolve this issue. I see that you have already tried to follow the steps suggested and unfortunately nothing has helped to resolve this issue. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues with the audio not working after the recent windows update. you for showing your interest in HP Support Forums.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]()
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